RouteShare Terms of Use

Last updated: Enacted November 20, 2022

Chapter 1 General Provisions

Article 1 Agreement to These Terms; Use by Minors

Users shall use the Service on the condition that they agree to all provisions of these Terms. If a User uses the Service, the User shall be deemed to have understood the content of these Terms, agreed to them, and used the Service on that basis, and a contract regarding the use of the Service (hereinafter the “Contract”) shall be deemed to have been concluded between the Service and the User.
If a User is a minor, the User shall use the Service on the condition that the User obtains the consent of a person with parental authority or another legal representative (hereinafter “Person with Parental Authority, etc.”). If a User who was a minor at the time of agreeing to these Terms continues to use the Service after reaching the age of majority, that User shall be deemed to have ratified all acts relating to the use of the Service performed while the User was a minor.

Article 2 Other Rules

Various guidelines, rules, and other provisions that the Service posts from time to time on the Service and on the Service’s support site shall constitute part of these Terms.
By agreeing to these Terms, Users shall be deemed to have agreed to such provisions.

Article 3 Amendment of These Terms

As a general rule, the Service shall obtain the consent of Users when amending these Terms.
Notwithstanding the preceding paragraph, the Service may amend these Terms without obtaining the consent of Users in any of the following cases.
1. When the amendment of these Terms conforms to the general interests of Users
2. When the amendment of these Terms is not contrary to the purpose of the Contract and there is a need for the change as well as reasonableness and appropriateness of the content after the change
The amended Terms based on the preceding paragraph shall take effect from the time the relevant amendment date arrives, where the Service displays the amended Terms together with their amendment date on the Service in advance.
If a User uses the Service after the amended Terms have taken effect, the User shall be deemed to have understood the content of the amended Terms, agreed to them, and used the Service on that basis.

Article 4 Notices from the Service

The Service shall notify Users of necessary information from time to time by methods reasonable in light of display on the Service or the Service’s website, or other general business practices.
Unless otherwise specified by the Service, notices under the preceding paragraph shall take effect, where given by display on the Service or the Service’s website, at the time of posting, and in other cases at the time the Service transmits the content of the notice to the User.

Article 5 Handling of Personal Information

The Service shall handle personal information appropriately in accordance with the Service’s “Privacy Policy” (hereinafter the “Service Privacy Policy”).
In using the Service, Users shall consent to the Service acquiring, using, and otherwise handling Users’ personal information in accordance with these Terms and the Service Privacy Policy.

Chapter 2 Costs and Fees

Users shall, at their own responsibility, pay the costs of purchasing, introducing, and maintaining the equipment and software necessary to use the Service, communication charges such as data usage fees, electricity charges, and any and all other costs. While the Service may present a recommended environment for the use of the Service, it shall not bear any of the costs of preparing such an environment.

Chapter 3 Obligations of Users

Article 6 Management of Devices and Accounts

Users shall not allow third parties to use, or share with third parties, their own devices and accounts (referring to the status unique to a User within the Service, obtained by registering one’s own information as a registered user, and including the identification codes unique to that User issued by the Service; the same applies hereinafter).
In using the Service, Users shall manage their own devices and accounts at their own responsibility, and shall bear all responsibility for acts performed using their own devices and accounts.
The Service shall deem all acts performed using a User’s devices and accounts to be acts by the User who obtained that account, regardless of who actually uses the devices and accounts to use the Service.
The Service shall bear no responsibility whatsoever even if a User suffers damage due to failure or loss of the devices used by the User, attacks by malware, spyware, viruses, hacking, cracking, or the like by third parties, inadequate management or errors in the use of devices and accounts, or use of devices and accounts by third parties.
If there is a risk that a User’s devices and accounts may be used wrongfully by a third party, the User shall promptly take the measures necessary to avoid such wrongful use.
The Service shall bear no responsibility whatsoever for any disadvantage that may arise to a User due to the User losing or forgetting their devices and accounts (including the loss of information posted, registered, or saved by the User in the Service, and any and all other states realized in the Service).
Users shall endeavor to keep the version of the app and the OS of the devices on which the app is registered up to date. Users shall also accept in advance that the Service may not operate properly depending on the version of their devices or OS. The OS versions on which the app can be used can be checked on the Service’s website.
The Service does not support use with Internet Explorer.

Article 7 Prohibited Acts

The Service prohibits the following acts by Users in connection with the use of the Service (including acts that may fall under the following, and including cases where a third party is made to perform such acts).

Providing one’s own membership information (including the ID and other identification codes used by the User) to a third party and allowing them to use the Service
Registering as a user by declaring false information
Providing or disseminating information contrary to fact, whether inside or outside the Service, to the Service or third parties including other Users, or slandering or defaming the Service or third parties
Creating multiple accounts
Unauthorized access
Acting as if one were a Service administrator, another User, or a person or organization related to the Service, or otherwise causing third parties to have some misunderstanding about a relationship with the Service
Using the Service in a manner that may impose an excessive load on the servers, systems, networks, or other facilities and equipment related to the Service
Distributing computer viruses or otherwise causing malfunctions in the operation of the Service or in Users’ devices
Acts that may interfere with other Users’ use of the Service
Excessively accessing servers for the purpose of stopping the Service
Intentionally providing or disclosing information about defects in the Service to third parties other than the Service
Modifying, damaging, reverse engineering, decompiling, disassembling, or performing other equivalent acts on the programs used in the Service
Reproducing, transcribing, extracting, processing, adapting, transferring, lending, buying, selling, or transmitting the Service or information provided on the Service (excluding secondary use permitted under Article 13, Paragraph 1)
Profit-making acts using the Service or information provided on the Service, or preparations therefor (excluding those of a minor monetary scale and reasonable in manner, and others the Service deems appropriate)
Infringing the copyrights (including the rights set out in Articles 27 and 28 of the Copyright Act), patent rights, trademark rights, or other intellectual property rights (collectively, “Intellectual Property Rights”) of the Service or third parties (excluding secondary use permitted under Article 13, Paragraph 1)
Defamation, stalking, bullying, harassment, fraud, intimidation, abusive language, coercion (including persistently repeating similar demands), impersonation, or intimidating acts against the Service, other Users, or other third parties
Stating falsehoods, or planning malicious events and recruiting participants
Using the Service while walking, driving a vehicle, or in other situations or manners in which use of the Service is inappropriate
Transmitting information containing abuse or other cruel or socially unacceptable content
When posting information about rare flora and fauna, transmitting information containing content that clearly identifies their location or where they were found
Transmitting information containing obscene content (referring to expressions the Service judges to be suggestive of sexual matters, regardless of artistic merit)
Transmitting information for the purpose of dating or obscene acts with third parties one has never met
Posting harmful information for youth (as defined in Article 2, Paragraph 3 of the Act on Development of an Environment that Provides Safe and Secure Internet Use for Young People), or enticing children to become partners in sexual intercourse or the like
Inducing, soliciting, or encouraging suicide or self-harm
Transmitting information that promotes the buying and selling of stimulants, narcotics, and other contraband and illegal drugs, as well as dangerous drugs and other inappropriate substances, and their inappropriate use
Transmitting information regarding the promotion or advertisement of religious acts, religious organizations, political activities, or political organizations, and soliciting people to them
Transmitting information regarding pyramid schemes or network business
Transmitting information containing text equivalent to junk mail or spam mail
Recommending or soliciting drinking, smoking, or gambling to minors, or otherwise transmitting information that adversely affects minors
Transmitting child pornography, cruel expressions, or other information that causes discomfort to third parties
Transmitting information that leads to discrimination based on race, ethnicity, gender, creed, social status, place of residence, physical characteristics, medical history, education, property, and the like
Registering improper location information
Acts or transmission of information that infringe the portrait rights, privacy, or other personal rights of others
Improperly collecting and using personal information or privacy-related information of other Users
Acts that lead to fraud or other crimes
Acts that interfere with the provision of the Service or damage the credibility of the Service
Acts that violate laws and regulations, whether intentional or negligent
Acts contrary to public order and morals, or that cause disadvantage to others
Failing to comply with cautionary information or requests for cooperation from local governments, fire departments, police, or organizations composed of these, and other equivalent public and private organizations (except where permitted by general social morals, such as where there is an urgent and unavoidable reason for safety)
Any other act that the Service deems inappropriate

Article 8 Restriction or Suspension of Use

If the Service judges that a User’s act falls under any of the following, the Service may refuse to allow that User to begin using the Service, delete all or part of the information registered by that User in the Service (hereinafter “User Content”), suspend or restrict that User’s use of the Service, or delete that User’s account.

Where the Service judges that the User has violated these Terms, including the prohibited acts in the preceding article, or that there is a risk thereof
Where, due to a User’s act (including action or inaction outside the Service), the provision of the Service is hindered or obstructed, or the Service judges that there is a risk thereof
Where the User uses the Service by a method not prescribed by the Service or by other improper methods, or the Service judges that there is a risk thereof
Where the User has previously been subject to measures by the Service based on this article
In other cases the Service deems inappropriate

Article 9 Withdrawal

If a User wishes to withdraw from the Service, the User shall, by themselves, take the withdrawal procedure by the method prescribed by the Service. If such procedure is taken from a User’s device or account, the Service shall deem that a withdrawal procedure based on the true intention of the User who uses that device or account has been carried out.
If a User withdraws from the Service, that User shall definitively lose any and all rights they have regarding the use of the Service, past record information, and other data, history, and any and all other information that the User has accumulated in connection with the use of the Service. If the User has carried out the prescribed withdrawal procedure set out in the preceding paragraph, the User’s defense that they had no genuine intention to withdraw shall not be accepted.
Even after a User withdraws from the Service, the contractual relationship between the Service and the User based on these Terms shall not terminate and shall continue to be effective.
Even after a User withdraws from the Service, the Service may continue to hold and use the information that the User provided to the Service or that was collected in the course of using the Service.
If a User dies, that User shall be deemed to have ended their use of the Service. The right to use the Service is exclusively personal and is not subject to inheritance.
The Service may, at its discretion and without prior notice, delete accounts for which more than one year has passed since the last access.

Chapter 4 Support and Handling of Information

Article 10 Support Services

The Service provides services to assist Users’ use of the Service (hereinafter “Support”), but the content thereof shall be determined within the scope the Service can provide, and the Service shall not be obligated to provide any specific Support.
Support shall be accepted through the Service or via a dedicated form prescribed by the Service, and where a response from the Service is necessary, it shall, as a general rule, be made by email.
Depending on its content, the response in the preceding paragraph may take from several days to several weeks, and in some cases the Service may be unable to respond. Where a User’s inquiry concerns the content or timing of responses to defects in or requests regarding the Service, or concerns how to use hardware, OS, software, or the like not related to the use of the Service, the Service shall, as a general rule, not respond.
Users shall not use or publish the content of the Service’s responses for any purpose other than receiving Support.

Article 11 Intellectual Property Rights

All Intellectual Property Rights relating to the Service (including Intellectual Property Rights arising in relation to information provided on the Service; as for copyrights, including the rights set out in Articles 27 and 28 of the Copyright Act; the same applies hereinafter) belong to the Service or to third parties who hold legitimate rights thereto.
Users shall not, without consent, reproduce, modify, transmit to the public, or otherwise use in a manner that would infringe the Service’s Intellectual Property Rights, any and all information provided on the Service. However, this shall not apply in the case of secondary use permitted under Article 13, Paragraph 1, or for the purpose of private use.
The Service’s permitting a User to use the Service shall not be construed as a license to the User based on the Service’s Intellectual Property Rights or any other rights.

Article 12 Handling of Posted Data

Users shall bear all responsibility for the content of text, images, or other information (collectively, “Posted Data”) that they transmit to, or save for, other specified or unspecified Users using the posting functions. The Service shall bear no responsibility whatsoever for the content of Posted Data.
Users warrant that their Posted Data does not infringe any and all rights or interests of third parties, including Intellectual Property Rights, privacy rights, portrait rights, and other personal rights, and does not violate laws and regulations.
If a complaint, lawsuit, or other dispute arises from a third party due to a User’s Posted Data, the User shall resolve it at the User’s own responsibility and expense, shall not cause any trouble to the Service, and shall not cause it any damage. The Service shall bear no responsibility whatsoever for any damage that arises to the User due to such a dispute.
With respect to Posted Data, Users shall, after the Service stores and accumulates it, grant the Service, free of charge and without limitation of period, the rights of reproduction, public transmission, translation, adaptation, and other rights under the Copyright Act, in Japan and overseas, for the purposes of building the Service, providing information in the Service, smoothly providing and improving the Service, advertising and promoting the Service and other related services, and forming business alliances with third parties (including the Service granting these rights to third parties), and shall be deemed to have granted such permission at the time of posting. Even if a third party to whom the Service has permitted the use of Posted Data uses that Posted Data, the User shall have no right to claim royalties or the like against that third party.
In the case of the preceding paragraph, Users shall not exercise moral rights of authors with respect to Posted Data.
Where the Service judges it necessary, the Service may view Posted Data and delete all or part of it. However, the Service is not obligated to view Posted Data or to delete it as necessary, and even if the Service does not delete Posted Data, the Service shall bear no responsibility for any result arising therefrom.

Article 13 Secondary Use

Users may use their own Posted Data and information provided to them from the Service through the Service (collectively, “Posted Data, etc.”) on the following media (hereinafter the “External Media”). However, whether for a fee or free of charge, where Posted Data, etc. is provided to or licensed to third parties other than the External Media, the prior consent of the Service shall be obtained.
1. Websites operated by the User themselves
2. SNS services operated by third parties (a general term for communication tools via the internet, including video-posting sites such as YouTube); use is limited to within the User’s own account.
Notwithstanding the preceding paragraph, where the Service judges that the content of the External Media is contrary to public order and morals, violates laws and regulations, or is otherwise unsuitable for posting Posted Data, etc., the Service may request the User to delete the Posted Data, etc., and the User shall comply.
Where Posted Data, etc. is used on the External Media based on this article, even if advertisements are displayed on the External Media, this shall not be deemed a profit-making act as defined in Article 4.
Where a User displays information provided from the Service on the External Media, the User may not modify it, and shall indicate that the Service or a third party designated by the Service is the rights holder.
Where the Service suffers damage due to a User using Posted Data, etc. on the External Media, the User shall, except where the Service is at fault, compensate for the damage suffered by the Service and the costs required for resolution (including reasonable attorneys’ fees).

Article 14 Acquisition and Use of Information

The Service handles the information it acquires when Users use the Service appropriately in accordance with the Service Privacy Policy.

Chapter 5 Changes and Termination

Article 15 Interruption or Suspension of the Service

In any of the following cases, the Service may interrupt or suspend the provision of all or part of the Service without prior notice to Users.
1. When regularly or urgently performing inspection or maintenance work on the computer systems relating to the Service
2. When a failure occurs in the telecommunications equipment installed by the Service and used for the Service, such as a server going down
3. When a failure occurs in external infrastructure used for the Service, such as congestion of network lines or a failure at an internet provider
4. When the Service cannot be provided due to force majeure (including fire, power outages and other unforeseen accidents, earthquakes, tsunamis, typhoons, lightning, heavy rain, floods, and other natural disasters; the same applies hereinafter)
5. In other cases the Service deems necessary
The Service shall bear no responsibility whatsoever even if Users suffer damage due to the interruption or suspension of the Service based on the preceding paragraph, except where there is a cause attributable to the Service.

Chapter 6 Miscellaneous Provisions

Article 16 Disclaimer

Except where there is a cause attributable to the Service, the Service shall bear no responsibility whatsoever for any direct or indirect damage that a User suffers in connection with the use of the Service. Users shall use the Service at their own responsibility and judgment.
Users shall understand that the services and information provided are of a nature that may be updated and changed daily. The Service does not guarantee the existence or the permanence of the content of such services and information.
The Service does not guarantee that the functions of the Service will always operate completely. The functions of the Service may be restricted by the condition of devices, the usage environment (including the reception environment for mobile phone radio waves and GPS signals), and other factors.
The Service does not guarantee the completeness, certainty, validity, accuracy, usefulness, currency, legality, or suitability for the User’s purpose and environment of the information (including but not limited to location information, routes, and information about facilities), software, and the like accessible through the Service.
The Service does not guarantee that the Service does not infringe any third party’s rights.
The Service makes no guarantee whatsoever regarding the legality, consistency, safety, accuracy, non-violation of public order and morals, or anything else of any third-party websites reachable by links from the app. The Service shall bear no responsibility whatsoever for any damage or loss arising from a User’s use of such websites or from products or services provided through such use.
Except where there is a cause attributable to the Service, the Service shall bear no responsibility whatsoever for disputes or the like arising between a User and a third party as a result of the User using the Service. The User shall resolve such dispute at the User’s own responsibility and expense, shall not cause any trouble to the Service, and shall not cause it any damage. The same applies where a User raises a dispute against a third party.
The Service shall bear no responsibility whatsoever for the deletion or loss of information related to the Service, the loss of data due to the use of the Service, failure or damage to equipment, or other damage that Users suffer in connection with the Service. The Service shall bear no responsibility whatsoever even if a User’s Posted Data defined in Article 12 “Handling of Posted Data” is lost, and Users shall perform backups and the like themselves as necessary.
Except where there is a cause attributable to the Service, the Service shall bear no responsibility whatsoever for failure or damage arising from combination with other equipment, or other damage that Users suffer, when using the Service.
Except where there is a cause attributable to the Service, the Service shall bear no responsibility whatsoever for damage that arises to Users due to unauthorized access to the Service, the intrusion of computer viruses, or other acts of third parties.
The Service shall bear no responsibility whatsoever for damage that arises to Users due to force majeure.

Article 17 Compensation for Damages

Where a User violates the provisions set out in these Terms or causes damage to the Service due to a cause attributable to the User, the User shall compensate the Service for the damage suffered by the Service (including reasonable attorneys’ fees).
Notwithstanding the provisions exempting the Service from liability, even where the Service bears liability for compensation to a User based on the Consumer Contract Act or other applicable laws and regulations, the Service’s liability shall be capped at the total amount of usage fees actually received from that User during the one year retroactive from the time the cause of the damage occurred. This shall not apply where there is intent or gross negligence on the part of the Service; however, even in such case, the Service’s liability for compensation shall be limited to the damage directly suffered by that User, and shall not include any indirect damage such as consequential damage, incidental damage, or lost profits, regardless of whether the Service foresaw or could have foreseen it.

Article 18 Prohibition of Transfer of Rights and Obligations

Users shall not transfer to a third party, change the name of, pledge, provide as security, license, or otherwise dispose of all or part of their status as a User, or their rights or obligations, regarding these Terms. When the business relating to the Service is transferred to a third party, the status, rights, and obligations under the Contract, as well as Users’ registered information and other information, may be transferred to the transferee of the business transfer along with that business transfer, and Users shall be deemed to have consented in advance to such transfer under this article. The business transfer set out in this article includes not only ordinary business transfers but also mergers, company splits, and any other case in which the business is transferred.

Article 19 Validity of These Terms

Even if a part of the provisions of these Terms is judged invalid based on laws and regulations, this shall not affect the validity of the other provisions.
Even if a part of the provisions of these Terms is judged invalid or is revoked in relation to a certain User, this shall not affect its validity in relation to other Users.

Article 20 Governing Law

The governing law for these Terms shall be the law of Japan.

Article 21 Agreed Jurisdiction

If the need for litigation arises between the Service and a User, the Tokyo District Court of Japan shall be the exclusive agreed court of jurisdiction for the first instance.

Article 22 Contact

For all inquiries regarding these Terms and the Service, please contact us by email or via this form.

Date of enactment: November 20, 2022